BEST SOLAR PANELS

FAQ

WHAT'S ON YOUR MIND?

  • Can I expand my existing solar system in the future?
    Yes, you can expand your system if there is enough space on your roof and your current inverter has the capacity to support additional panels. If not, you can either upgrade your inverter or install a second solar PV system.
    Important Note: We recommend checking with your energy provider on how an additional solar system may affect your existing feed-in tariff.
  • What is a Feed-in Tariff (FiT)?
    A Feed-in Tariff (FiT) is the rate your energy retailer pays you for any excess solar energy your system exports to the grid. FiT rates vary between retailers, so it’s advisable to compare options to maximize your benefits.
  • Can I install a battery if I have a three-phase meter?
    Yes, you can install a battery with a three-phase meter. However, standard single-phase battery systems will charge and discharge through just one phase. If you want full three-phase battery integration, you may need a three-phase battery system or a smart energy management solution. Our team can advise on the best setup for your needs.
  • I already have a battery installed. Can I add another one?
    Yes, you can add extra battery storage to your existing system, but compatibility depends on:
    • The type and brand of your current battery
    • Whether your inverter supports additional battery capacity
    • Whether you need a Battery Management System (BMS) upgrade
    Yes, you can add extra battery storage to your existing system, but compatibility depends on:
  • I have an older solar system. Can I add a battery to it?
    Yes! Older solar systems can still be upgraded with a battery storage system using AC coupling. This method allows a new battery system to be installed without replacing your existing inverter.
    With AC coupling, the battery operates independently of your existing solar inverter, making it a great solution for older systems. However, you may still need:
    • A battery-compatible inverter if your existing inverter doesn’t support batteries
    • A smart energy management system to optimize battery performance
    We can assess your current setup and provide a customized battery solution that works with your existing system.
  • Do I need a hybrid inverter installed with my existing solar system to add a battery?
    It depends on your current setup.
    • If your current inverter is NOT hybrid : You will need either a hybrid inverter or a separate AC-coupled battery to integrate a battery with your system.
    • If your current inverter IS hybrid : You may be able to add a compatible battery without replacing the inverter. However, it's important to check compatibility and capacity limits with your solar provider.
    Our team can assess your system and recommend the best solution.
  • I already have solar. Can I add new solar panels and a battery while keeping my old system?
    Yes, you can expand your system by adding more solar panels and battery storage, but some factors to consider are:
    • If your existing inverter can handle additional solar panels
    • If your feed-in tariff is affected by system expansion
    • Whether you need a separate or larger inverter for the new panels
    Our team can design a solution that integrates your existing system with new solar and battery storage.
  • What government incentives are available for solar and battery storage?
    The NSW Government introduced a battery storage discount starting from 1st November 2024. This can help reduce the upfront cost of installing a battery system.
    For the latest details and eligibility, check the official NSW Government website or contact our team for guidance.
  • How does the rebate work with SunSelect?
    Ready to install your home battery system and enjoy the government rebate? Here’s a quick guide on how to get started with SunSelect.
    1. Submit Your Details : Fill out our Lead Submission form to get started. As a NETCC-approved retailer, SunSelect ensures all information stays secure, and the process is seamless from start to finish.
    2. Select Your Battery : Determine your daily energy requirements and choose the best SunSelect battery storage system that fits your needs.
    3. Get Support : Once you submit your details, our team will assist you throughout the application process. From selecting the right battery system to handling the rebate paperwork and managing the installation, we take care of everything.
    4. Set Your Installation Date : We’ll coordinate with you to schedule your installation, including weekend availability for your convenience.
  • What appliances can I use during a blackout with a battery system?
    If you have a battery with backup power capability, you can run essential appliances during blackouts, such as:
    • Lights
    • Wi-Fi modem/router
    • Refrigerator
    • Phone chargers
    • Essential medical devices
    For high-power appliances like air conditioners, electric ovens, or large water heaters, you may need a larger battery system or a custom setup. Our team can help you determine the right battery size based on your needs.
  • Who do I contact for a warranty claim in case of a fault?
    For warranty claims:
    • Solar Panels & Inverter: Contact the manufacturer or our support team if your system is under warranty
    • Battery Storage: Battery manufacturers offer separate warranties, and we can assist in claim processing
    • Installation Workmanship: We provide an installation warranty, and our team will handle any issues arising from the installation process
  • How can I monitor my solar and battery system’s performance?
    Most modern solar inverters and battery systems come with a mobile app or web portal that allows you to track your system’s performance in real time. You can monitor:
    • Energy generation
    • Battery charge/discharge levels
    • Energy consumption vs. export
    • Alerts for any system faults
    If you need assistance in setting up monitoring, we’re happy to help!
  • What is net metering?
    Net metering is a billing arrangement where the energy you generate offsets your energy consumption. If you produce more electricity than you use, the excess is sent to the grid, and you receive credits that reduce your electricity bill.
  • What are the benefits of going solar?
    Going solar provides multiple advantages:
    • Lower electricity bills – Reduce or eliminate power costs
    • Government incentives – Take advantage of rebates and feed-in tariffs
    • Sustainability – Reduce your carbon footprint
    • Energy independence – Control your energy usage with solar + battery storage
    • Property value boost – Homes with solar systems are more attractive to buyers
  • How long does it take to install the system after confirming the order?
    • Solar Only: Typically 2 to 4 weeks, depending on approvals, weather conditions, and scheduling
    • Solar + Battery Storage: Installations may take slightly longer due to additional setup and approvals
    We will keep you updated throughout the process to ensure a smooth installation.
  • How do I find out how much I pay for electricity?
    You can check your electricity bill for:
    • Daily usage charges (cents per kWh)
    • Supply charges (daily fixed fees)
    • Feed-in tariff (if applicable)
    If you’re considering solar or a battery system, we can help analyze your bill and recommend a setup that maximizes your savings.

WHAT OUR CUSTOMER SAYS

Don't just trust our words, Let's see what our customers say about the service they have recieved from sunselect
dots devider asset

See if Your Home is a Good Match for Solar.

Premium Solar. Beautifully Installed.